If a customer is not satisfied with a product they may return it within 30 days of purchase. With a receipt: returned items will be refunded with applicable sales tax in original payment method. You must email at firstname.lastname@example.org to obtain a Return Authorization number. No returns will be accepted without the proper Return Authorization number. Shipping and handling is not refunded unless an error occurred on behalf of Look At Mommy's distribution center. All returns are subject to physical inspection. Look At Mommy must have the product back and it must be inspected before a credit will be issued. Any and all returned items must be received by Look At Mommy in new, undamaged condition, and returned with all original accessories, packaging, and product documentation. Defective items are backed 100% and can be returned for exchange only. Look At Mommy will pay return shipping charges for incorrect product only. All returns must be sent via ground service only. Look At Mommy does not accept returns on closeout or sale items.
RESALE & DISTRIBUTION
Look At Mommy is not available for resale without prior written consent by Look At Mommy. By purchasing from lookatmommy.com you agree that you will not attempt to distribute, market, retail, or resell Look At Mommy Products. Use of the Look At Mommy trademark or any other company-owned assets & marks is not permitted without prior written consent from Look At Mommy. Look At Mommy retains the right to cancel and refund any orders placed on lookatmommy.com for which it deems as product intended for unauthorized resale and distribution.
If you would like to distribute Look At Mommy products, contact us at email@example.com
PRICING & SPECIFICATIONS
Merchandise prices and specifications are subject to change without notice.
TRACKING YOUR ORDER
Site login allows customers to track packages; it is connected to shipping companies tracking system. Customer will also receive an email with tracking when their order has shipped.
Shipping costs: Starting at $3.95. At this time Look At Mommy's online store can only be used for orders shipped within the United States. Orders will ship within 1-2 business days. Most orders will ship via USPS. For all international orders, please email customer service at firstname.lastname@example.org to obtain a rate quote. Some products will require additional shipping charges due to the size and weight of the goods. Orders coming from Alaska or Hawaii are required to be shipped priority mail (if a P.O. Box is used), next day air, or 2nd day air. If upon delivery of your order, the package is refused, the customer is responsible for all shipping charges. Once your order has shipped, you will receive a tracking number via email.
INFORMATION THAT WE COLLECT
When you visit https://lookatmommy.com, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you to become a registered user of our site, during which you will be asked for your name, shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our web servers track various technical details about your visit, such as your computer’s IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.
When you order a gift certificate you are given the opportunity to include the name and a message for the party receiving the gift certificate. This information is only captured as part of this specific order process and is not stored.
WITH WHOM WE SHARE INFORMATION WITH
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
Look At Mommy also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user’s shopping cart and other information. The shopping cart cookie is saved for a designated period of time in case the users’ session expires or they return to complete a purchase within that time frame. We do not link cookies to Personally Identifiable Information.
Once we receive your transmission, we take all reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computers systems maintained by an agent or service provider of our company, each of which will be bound by agreement to protect the confidentiality of your personal information.
We only store and process your information for the purpose we collected such information or as otherwise described in this policy. We take reasonable steps to verify the information we collect is complete and accurate, but our ability to maintain the accuracy and completeness of such information is dependent on the users of our website providing updated and corrected information to us as necessary. We review our information use practices as necessary in order to improve the services we offer.
SECURE ORDERING PROCESS
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Look At Mommy website uses SSL to communicate with secure web browsers. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don’t worry if your browser is secure or not – if it is insecure, you will not be able to purchase on our online store.
Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems that store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a “need to know” basis, controlled by password protected systems, and monitored for abuse.
If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us.
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our website. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child’s information, we will immediately undertake to delete that data from our records.
Look At Mommy is not a children’s toy and is intended for adult use only. Look At Mommy is not liable to you or to any third party for any direct, special, incidental, indirect or consequential damages that result or arise from, or otherwise relate to: (i) the use of or inability to use any Look At Mommy product; or (ii) the performance of any Look At Mommy product. You assume total responsibility for your use of Look At Mommy’s products, and your use of any Look At Mommy products is made at your own risk.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
LaSala Holdings, LLC is a California Limited Liability Company, doing business as Look At Mommy in the state of California.